Today's lesson involves job etiquette when dealing with patrons.
If someone begins talking about ear inserts that allow people to communicate directly into your brain and read your thoughts and then says, "You have them, too, don't you. [more of an accusation than a question]. You can read my thoughts right now," put on your most charming smile and say..."I'm sorry, you mistook the library for the psych ward of the hospital."
No, don't say that. But after thinking it, maintain a vacant smile only - no laughing permitted - and shake your head.
Do NOT feed the fire, as it were, by admitting, yes, you do have those inserts and you communicate with extraterrestrials.
I never would have believed the crap that librarians put up with.
The above is a true story.
1 comment:
That's a mix between the X-Files, what I'm interested in.. and the place where I work. Hmm.. That hit close to home. J/K!!
-Mike
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